These terms govern minimax-h3ai.video. By using the site you agree to them. If you do not agree, do not use the service.
Effective 19 August 2026. Privacy details are in the Privacy Policy. Contact: hello@minimax-h3ai.video.
minimax-h3ai.video is an independent third-party interface for the MiniMax H3 video model (also called Hailuo 3). We are not MiniMax, not Hailuo AI, and not authorised to grant MiniMax’s commercial rights.
Official APIs, Hailuo apps, and open weights remain MiniMax’s. We cannot reset a Hailuo account or speak for MiniMax.
You get hosted video generation subject to the plan you are on, the free-tier limits published on the site, Responsible Use, and these terms.
Clips are generated by model providers we call on your behalf. Output quality, queues, safety refusals, and outages are not fully in our control.
You must keep sign-in details accurate and secret. Credits and history follow the account once you are signed in, not the browser.
We may close or suspend accounts that abuse rate limits, share logins to evade caps, or break Responsible Use. Unused credits on a closed abusive account are not a cash refund.
Personal and evaluation use only, on every plan, including free and paid. You may not sell, license, or commercially exploit clips generated here.
For commercial work, generate through MiniMax’s Hailuo product or official API under MiniMax’s terms. We cannot grant those rights.
You are responsible for prompts and reference files (copyright, likeness, and publicity). Do not upload material you do not have the right to use.
The Responsible Use page is part of these terms. We may refuse, delete, or withhold jobs that appear to violate it, including sexual content involving minors, non-consensual deepfakes, scams, or malware.
Prices shown at checkout are the charge, including any regional tax we are told to collect. Credits are consumed by successful jobs. Failed jobs return credits automatically — that is not a cash refund.
Refunds: 7 days, first paid plan or pack, only if those credits are unused. Details: Refund Policy. Cancel from Billing to stop the next renewal. Cancellation is not by itself a refund of the current period.
Chargebacks opened while a refund request is open may pause the refund until the processor finishes.
If these terms and the refund band on Pricing ever disagree, the more specific refund band on the pricing page is the one we honour for that purchase.
The service is provided as available. We do not guarantee turnaround time, uptime, or that a given prompt will pass a provider’s safety filter.
The site is provided “as is”. To the fullest extent permitted by law we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Our total liability for a claim relating to the service is limited to the amount you paid us in the three months before the claim, or USD 50 if you paid nothing.
Some places do not allow these limits. In those places, they apply only as far as the law allows.
You will indemnify us for claims arising from your prompts, uploads, or use of outputs, including likeness and copyright claims, except to the extent we caused the claim by our own wilful misconduct.
See the Privacy Policy.
We may update these terms by posting a new date on this page. Material changes will also appear on Updates when we can. Continued use after that date is acceptance.
Email hello@minimax-h3ai.video first. We do not publish a postal address on this page.
If a dispute cannot be resolved by email, the laws applicable to the operator of minimax-h3ai.video apply, without a named courtroom until we publish one. Consumers keep any non-waivable rights of their country of residence.
MiniMax and MiniMax H3 are trademarks of their respective owners.